Frequently asked questions
Do I need to be in for delivery?
Yes. To make sure items are delivered safe and sound, we offer a signed for delivery service. This means the recipient’s address will need to be occupied and a signature provided upon receipt of the item.
How do I care for my bedding?
To keep your item in top condition, we recommend machine washing it cold or at a maximum temperature of 40°C (quilts at 30°C). Always use a mild detergent and do not use bleach or detergents containing bleach. Duvet covers can be washed and dried inside out for extra protection. Tumble dry your item on a low heat setting and avoid heavy abrasion caused by dryer balls. For extra precaution, quilts can be placed inside a pillowcase before drying. We do not recommend ironing or dry cleaning our quilts.
If an item is out of stock, how long will I have to wait?
Our products are handmade and hand printed by specialist craftspeople. Instead of mass producing items, we make individual batches to meet demand. We keep each colour in stock, but during peak times we advise our customers of an approximate four week waiting time.
Is the whole product made from upcycled cotton?
No. Only the top panel is upcycled. We always use our upcycled cotton for the printed panels and organic cotton on the underside.
Why do you only make limited editions?
Using upcycled cotton is a complex process – quantities can fluctuate enormously and supplies are never guaranteed. We work around this by stockpiling enough cotton to make a limited edition, this way we don’t run out of fabric and we keep our products exclusive!
What tog rating are your quilts?
Our quilts are approximately 4 togs. We do not recommend our quilts for babies under 12 months due to the risks associated with overheating. Please read our sleep safe guide under product information.
Do you make bedding in bigger sizes?
No. Our products are governed by the size of our upcycled cotton panels and maximum print area. This means that we can only make toddler bedding – but our quilts make ideal snuggle blankets when they no longer fit the bed!